At NatVita, we are committed to delivering your orders as quickly as possible and with the highest quality, ensuring each shipment is carefully monitored to reach you safely.
What is the delivery time for orders?
Delivery typically takes 1 to 7 business days within the Kingdom of Saudi Arabia, depending on the city and the chosen shipping method.
We make every effort to ensure your order is delivered as quickly as possible.
Yes, we ship to all cities and regions across Saudi Arabia.
We are continuously working to expand our services to cover even more areas in the future.
Shipping fees are calculated at checkout.
Once your order is shipped, you will receive a SMS or email containing your tracking number and a link to monitor your shipment.
This allows you to check your order status and estimated delivery date.
If your order does not arrive within the expected timeframe, please contact our Customer Service team, and we will work with the shipping company to resolve the issue as quickly as possible.
Yes, you can request to modify your delivery address before the order is shipped by contacting Customer Service.
After the order has been shipped, address changes depend on the shipping company’s policy and may incur additional fees.
If your order arrives incomplete or damaged, please contact Customer Service within 48 hours of receipt.
We will replace or compensate for the item according to our Return & Exchange Policy.
